Privacy Policy

The Nonprofit Office, Inc. Last Updated: 4/13/2026

1. Overview

The Nonprofit Office is committed to protecting the privacy of organizations using the platform. This Privacy Policy explains how we collect, use, and safeguard information.

2. Information We Collect

Account Information

When users create an account, we may collect:

• Name
• Email address
• Organization name
• Role within the organization Authentication services are provided by Clerk.

Organizational Assessment Data

Users may provide structured information through the assessment process including:

• Staffing levels
• Funding composition
• Lease timing
• Office size
• Governance considerations These inputs support the platform’s analytical tools and planning insights.

Payment Information

Payment processing is handled by Stripe. The Nonprofit Office does not store full credit card numbers.

Technical Data

We may automatically collect certain technical information such as:

• IP address
• Browser type
• Device information
• Usage patterns This information helps improve platform performance and security.

3. How We Use Information

We use collected information to:

• Provide platform functionality
• Generate analytical insights
• Improve platform performance
• Communicate service updates
• Provide customer support We do not sell user data.

4. AI Processing

Certain features rely on AI services provided by OpenAI. Data sent to AI services may include structured inputs required to generate platform insights. We design prompts to minimize exposure of personally identifiable information whenever possible.

5. Data Storage and Infrastructure

Data may be stored or processed using cloud infrastructure providers including:

• Supabase
• Vercel These providers maintain modern SaaS security practices.

6. Data Sharing

We may share information with trusted service providers solely for the purpose of operating the platform. These may include:

• Authentication providers
• Infrastructure hosting providers
• AI service providers
• Payment processors We do not sell user information.

7. Data Security

We implement safeguards including:

• Encryption of data in transit
• Secure authentication
• Access controls
• Infrastructure monitoring However, no internet-based service can be guaranteed to be completely secure.

8. Data Retention

We retain data:

• While user accounts remain active
• As necessary to provide the Service
• As required by applicable law Users may request deletion of their data.

9. User Rights

Users may request:

• Access to stored data
• Corrections to inaccurate information
• Deletion of their account Requests can be submitted to: info@thenonprofitoffice.com

10. Policy Updates

We may update this Privacy Policy periodically. Material updates will be communicated through the platform or via email.